Realizing Milwaukee's Potential: 2003-2007 Report to the Community

During the five-year period from 2003 to 2007, 2-1-1 @ IMPACT received over half a million calls. 2-1-1 @ IMPACT is a 24-hour community information and referral service. Who was calling? What were they calling about? Where were they calling from? What does 2-1-1 @ IMPACT mean to the community? These questions are answered in a Fall 2008 report, prepared by the Planning Council for 2-1-1.

Connect to http://www.impactinc.org/LearnMore/AnnualReport.htm to view the report, "Realizing Milwaukee's Potential: 2003-2007 Report to the Community". Look for the section on 2-1-1's website titled, "2-1-1 @ IMPACT Report to the Community (released Fall 2008)".

Download the report in .pdf format (3.1MB)

Realizing Milwaukee's Potential: 2003-2007 Report to the Community

Measuring outcomes of United Way-funded programs: Expectations and reality

The Planning Council's Executive Director, Kathleen Pritchard, has written an article that appears in the fall 2008 issue of the American Evaluation Association's journal, New Directions for Evaluation. The article is titled "Measuring outcomes of United Way-funded programs: Expectations and reality." It reviews United Way of America's approach to measuring program outcomes, and draws on lessons learned from its application throughout the country.

Published in Fall, 2008
Download the article in .pdf format (142KB)
Measuring outcomes of United Way-funded programs: Expectations and reality